West Bershire’s ambulance service has been rated ‘good’ by the government watchdog, despite missing its response-time targets.
South Central Ambulance Service, which serves Berkshire, Buckinghamshire and Oxfordshire, is the first ambulance trust in England to be given the rating by the Care Quality Commission (CQC).
It was rated ‘good’ in four out of five areas, and rated ‘requires improvement’ for its effectiveness.
Chief executive of South Central Ambulance Service NHS Foundation Trust, Will Hancock, said: “I am delighted to report that our service has been rated as ‘good’ overall.
“I would like to thank our caring and professional staff for their hard work and dedication.”
The commission inspected all of the Trust’s services, visiting 20 ambulance stations, air ambulance sites, clinical co-ordination centres and 10 acute hospitals.
They observed thirteen emergency ambulances crews, seven non-emergency patient transport crews and spoke to around 350 members of staff across the trust.
It also reported that response targets for 999 emergency services for patients with life threatening or urgent conditions were not being met.
It said: “The trust had an improvement plan in place.”